Terms and Conditions of the LikeToMe platform

In today’s digital world, managing your business reputation online is crucial. LiketoMe offers a comprehensive platform designed to help businesses collect, manage, and leverage customer reviews effectively. This blog post will explore LiketoMe's terms of use, providing you with practical insights on how to use the platform to boost your brand’s reputation and growth.

LiketoMe stands out by combining simplicity, transparency, and powerful tools that fit businesses of all sizes—from local cafes to large medical centers. Let’s dive into how this platform works and what you need to know to get started.

Terms and Conditions of the LikeToMe: How the platform works

LiketoMe simplifies the process of collecting and managing customer feedback. After a customer’s visit, you send review requests via SMS or email with our unique link. Customers can quickly rate their experience using emojis on a user-friendly feedback form, making it easy and engaging.

Key Features of LikeToMe Review Collection:

• Emoji-based feedback forms that increase response rates.

• Segmentation of reviews into positive (4-5 stars) and neutral/negative (1-3 stars).

  
  

Positive reviews are automatically encouraged to be posted on Google, enhancing your public reputation. Meanwhile, neutral and negative feedback is collected privately within LikeToMe’s internal system, allowing your team to address issues directly and prevent public negative reviews.

This approach promotes transparency and proactive problem-solving, which builds trust with your customers.

Customer feedback form on the LikeToMe platform

Terms and Conditions of the LikeToMe: Review management and marketing

Once reviews are collected, LikeToMe helps you turn positive feedback into powerful marketing content. The platform automatically converts 4- and 5-star reviews into visually appealing posts for social media channels like Instagram and Facebook.

How LikeToMe Supports Your Marketing:

• Automatic creation of branded visual content using your logo and brand colors.

• Customizable post editor to adjust fonts, colors, and text size.

• No third-party branding, ensuring your brand remains front and center.

• Use of authentic customer reviews as social proof to attract new clients.

  
  

This feature saves time and effort while boosting your social media presence with genuine testimonials. It’s a smart way to increase brand trust and attract new customers by showcasing real experiences.

Branded social media post created from customer review

Analytics and reports: Tracking results with LikeToMe

Understanding customer sentiment and tracking performance is essential for business growth. LiketoMe offers detailed analytics through its admin panel, providing real-time data on key metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and feedback volume.

Analytics Features Include:

• Real-time updates on customer feedback and ratings.

• Filtering options by date, location, and other parameters.

• NPS dynamics graphs to monitor satisfaction trends.

• Branch comparison tools to identify top performers and areas needing improvement.

• Exportable reports in XLS format for easy integration with CRM, Google Sheets, or BI systems.

  
  

These insights empower businesses to make informed decisions, optimize service quality, and enhance customer satisfaction.

Analytics dashboard displaying customer satisfaction metrics

Platform integration and scalability

LikeToMe is designed to be flexible and scalable. Whether you operate a single location or a large network of branches, the platform can connect an unlimited number of Google Business Profiles and centralize all reviews in one place.

Integration and Scalability Highlights:

• Integration with popular CRM systems and business tools.

• API access for advanced users to customize workflows.

• Simple setup handled by the LikeToMe team, requiring no technical expertise.

• Fast results are visible within days, with reputation improvements over weeks.

  
  

This scalability makes LiketoMe suitable for any business size or industry, from small local shops to large service companies.

Price and free trial period

Pricing for LikeToMe depends on the number of locations and selected features, making it adaptable to your business needs. Importantly, you can start with a free trial to evaluate the platform’s functionality without any obligation.

This trial period allows you to:

• Test the ease of collecting and managing reviews.

• Explore the analytics and reporting tools.

• Experience the social media content generation firsthand.

  
  

By trying the service risk-free, you can confidently decide if LiketoMe fits your business goals.

For detailed information, you can review the terms and conditions of LikeToMe to understand all terms and conditions before committing.

How to get started using LikeToMe

Getting started with LiketoMe is straightforward. The platform’s intuitive interface requires no technical skills, and the support team assists with all necessary settings. Here’s a simple step-by-step guide:

1. Fill out our contact form to activate your free trial.

2. Get a fully customized account connected to your Google Business profile.

3. Get a branded link to request reviews.

4. Monitor feedback through the admin panel.

5. Use generated content to boost your social media presence.

6. Analyze data and generate reports to track progress.

Following these steps will help you quickly improve your online reputation and customer engagement.

Using LiketoMe effectively can transform how your business interacts with customers and manages its online presence. By leveraging authentic reviews, transparent communication, and powerful analytics, you can build trust and drive growth.

Explore the platform today and see how it can help your business thrive in a competitive market.